Google Reviews

At K.C 'S Bagel Cafe customer service is our #1 top priority! We offer a wide variety of Authentic “New York Style” Bagels, boiled and baked daily, plus a delicious variety of additional menu items as well.  Come by to dine-in our cozy cafe, stop by for take-out, or if you're interested in our off-site catering services, call or email us with the details. We look forward to seeing you soon!

Check out what some of our customers have to say about us below.

K.C.'s Bagel Café
4.6
Based on 177 reviews
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crazyrecieve
crazyrecieve
00:19 06 Aug 21
Let me preface this by saying the girls working the counter were very kind and welcoming - They’re the only reason for... any stars at all, frankly. I ordered a bacon egg and cheese sandwich on a garlic bagel. The bagel was over toasted to the point of being burnt, so all the garlic pieces were nothing more than black crunchy dust balls. The eggs, which are microwaved in a cup, were unseasoned and placed squarely in the center of the bagel, not spread out at all. The same can be said for the cheese and bacon. At the price, I cannot recommend it.read more
Melissa Arcand
Melissa Arcand
20:56 23 Jul 21
Not only was the food excellent, the employees are honest. I left my purse at the restaurant with a few hundred... dollars in it plus all of my prescription medications in it. When I noticed it missing 1 1/2 hours down the road, I called them and a baker was still working(after hours). She waited for us to drive back. I believe EVERYTHING is still in it. Not a thing missing. I am so thankful.read more
Morgan Watkins
Morgan Watkins
16:07 17 Jun 21
The bagels are delicious and they serve great coffee. Over the time I've been coming (3 years) they've increased their... focus on customer service. Very positive change.read more
Ken Hunt
Ken Hunt
13:02 07 Jun 21
Excellent bagels. Great value. Friendly. Not much more to it.
Mike
Mike
23:09 06 Jun 21
Excellent NY style bagels right in the heart of Waterbury. The flavors were great and they were decently sized - not... jumbo some places do. Decent amount of cream cheese, good variety, overall a good experience. Only critique would be that the young staff was kind of cold and it didn’t feel super welcoming. I will definitely go back here again though and recommend it.read more
Masha
Masha
14:40 21 May 21
I like this place so much. Ladies working there are always polite, and their bagels are oh so so good! Amongst other... treats to die for are delicious muffins and amazing home-made cream cheeses with different natural additions such as scallions (getting hungry again here...). I also like to grab a cup of Joe there when I feel lazy to brew one at home. As icing on a cake, they do a lot for the community by providing discounted (day old) and free bagels when available. I appreciate their sustainability efforts. Cheers!read more
Alexas Orcutt
Alexas Orcutt
13:52 16 May 21
Excellent bagels. Egg sandwich was perfectly done, and they offer veggie sausage.
Elise Richardson
Elise Richardson
13:31 11 May 21
We love this place. Bagels and sandwiches are great as are the baked goods. I feel for them (and all the businesses on... this street) as the town has been under construction forever. They do such a good job - we love supporting them!read more
Jane Kellogg Murray
Jane Kellogg Murray
12:14 20 Mar 21
We have a bit of a bagel addiction so we’ve been in to KC’s a lot lately. Always greeted with a smile (behind the... masks) of their friendly staff. So great to have KC’s in our little town!read more
Shelby Copans
Shelby Copans
20:28 24 Jan 21
Great, fresh bagles. Very friendly staff! We stopping by after a morning in Stowe! Worth stopping by! *Masks required... and very clean*read more
Lucus Sweetser
Lucus Sweetser
02:53 12 Feb 20
Best bagel shop around!!n Garlic bagel w. garlic cream cheese is #1 on my list!!!
Noah Derman
Noah Derman
10:54 07 Feb 20
I live down the street and the first time I ate there I was like it’s fine. After 3 years, of eating there once a week... it’s one of my favorite businesses in town. The owners are so sweet, the bagels are great, super kid friendly, every Holliday/season they take time to decorate their shop. Get a New Yorker or a breakfast sandwich or anything...read more
Sam Stoltze
Sam Stoltze
12:22 05 Jan 20
Friendly/kind staff here make amazing bagels. They are regularly skipping over people in line, forgetting iced coffees... ordered, etc that really ruins the experience if you’re with a group or expecting an average bagel prep time. We regularly go here still because we like to support local business and set expectations around this kind of line management.read more
Michael Michaelson
Michael Michaelson
21:00 22 Dec 19
Awesome, maybe I don't go there often enough but I don't have during the week. Great bagels ! And Breakfast Bagel... sandwichesread more
Christopher Murray
Christopher Murray
02:07 15 Oct 19
Great place for a delicious, relatively cheap breakfast! I got the ZTW on a jalapeño bagel and it was incredible. Staff... was very nice and service was quick.read more
Kathleen James
Kathleen James
21:12 08 Oct 19
Excellent bagels baked in house with a delicious assortment of cream cheeses and sandwiches. Excellent staff
Kate Castonguay
Kate Castonguay
11:17 04 Aug 19
Bagels were okay. I called in an order based on website menu because we were stopping in during a road trip and had all... of my choices lined up based on that website including option of cooked egg. When I got them on the line they mentioned they only microwave their eggs. Maybe it's time for an online update, a lot of people look at that nowadays. I have seen some reviews about the pleasantness of the staff, or lack there of, and I agree. While the food was good and I felt like a burden as I walked to the register to pick up my food rather than waiting in line because it was pre-ordered. It feels like the type of place that they are only nice to you if you are a local that frequently stops in. Maybe this is due to being in a popular tourist location, but I live 25 minutes away and go through or to Waterbury often and I would not go back.read more
Jenna Keller
Jenna Keller
15:28 04 Jul 19
Great spot in a quaint town. Bagels were delicious, a nice variety of cream cheese spreads and drinks. There’s a pretty... large seating area too. A nice relaxing spot!read more
Amy Cheney-Seymour
Amy Cheney-Seymour
15:08 10 Jun 19
Don't bother stopping here. We visited K.C.'s Bagel Shop on a Sunday at 12:30. Upon entering I saw the store would... close in a half hour, which was plenty of time to order 4 wraps. I walked to the counter and in less than 2 seconds was asked to place my order. I explained I needed a moment to decide. This was when I noticed the dour expression on all three girls working the sandwich line, the overwhelming cloud of "order and get the hell out" and lack of any music. Hard to anticipate a good lunch when the most popular thing being served is negativity. However, it was a beautiful day and I rationalized that the staff was probably anxious to enjoy a rare, sunny afternoon. I cheerily engaged the girl taking our order, then paid. In 10 minutes I received my order, without a smile, thank you, come again, ...nothing. Having worked various customer service jobs in my youth, this is a major strike against any establishment. The places earns 2 stars. Customer service was frigid at best and the wraps were 60% wrap (folded in upon itself several times) 10% bulky lettuce 30% filling. I expect a little more for a $8.75 lunch. I would have given one star, but sometimes people just are off, tired or having a bad day so I tossed in the second.read more
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